Customer Support

We offer a wide variety of wristbands including personalised wristbands, custom wristbands, festival wristbands, event wristbands, charity wristbands, and silicone wristbands.

You can place an order for personalised wristbands directly on our website by selecting your desired wristband type, design options, and quantity. Alternatively, you can contact our customer service team for assistance.

The minimum order quantity for custom wristbands varies depending on the type of wristband you choose. Please refer to the product page for specific details.

Yes, we offer bulk discounts for large orders of festival wristbands. Please contact our sales team for a quote based on your order quantity.

Yes, we provide digital proofs of your event wristbands for approval before we begin production to ensure everything is perfect.

Our charity wristbands are made from high-quality silicone, fabric, and other durable materials designed for long-lasting wear.

The delivery time for silicone wristbands depends on the production time and shipping method chosen. Typically, it takes 7-10 business days for standard orders. Rush orders are available upon request.

Yes, you can fully customise the colour, design, and text of your personalised wristbands to match your specific needs and preferences.

We offer several printing options for custom wristbands including screen printing, debossing, embossing, and digital printing.

Yes, our festival wristbands are designed to be waterproof and durable, perfect for multi-day events and outdoor activities.

Yes, you can request a sample of our event wristbands to evaluate the quality and design before placing a larger order.

Yes, we offer eco-friendly options for charity wristbands made from recycled and sustainable materials.

Silicone wristbands are available in various sizes including youth, adult, and custom sizes to ensure a perfect fit for everyone.

Absolutely! You can add your logo, text, and any other artwork to our personalised wristbands for a unique and branded look.

All of our orders include free international express delivery, unless you're located in a remote region. (This would then be calculated after placing your order, and would be issued as a separate fee requiring payment prior to dispatching).

There are no setup fees for designing festival wristbands. We strive to make the customisation process as easy and affordable as possible.

We offer a variety of secure and tamper-proof options for event wristbands, including plastic locking clips and self-locking fabric wristbands.

Yes, we keep your design on file for easy reordering of charity wristbands. Just contact us with your previous order details, and we can replicate your wristbands.

We accept various payment methods for silicone wristbands including credit cards, PayPal, and bank transfers.

Yes, we provide international shipping for personalised wristbands. Please contact us for shipping rates and delivery times to your location.

Yes, once your order of custom wristbands has been shipped, you will receive a tracking number to monitor the delivery status.

Customer satisfaction is our top priority. If you are not satisfied with your festival wristbands, please contact us within 30 days of receipt, and we will work with you to resolve any issues.

Yes, we offer a satisfaction guarantee on the quality of our event wristbands. If there are any defects or issues, please let us know, and we will make it right.

Silicone wristbands are durable and easy to care for. Simply clean them with mild soap and water, and avoid exposing them to harsh chemicals or extreme temperatures.

Due to the custom nature of personalised wristbands, returns and exchanges are generally not accepted unless there is a defect or error in the order. Please contact our customer service team for assistance with any issues.

Yes, we offer a variety of packaging options for custom wristbands, including individual poly bags, custom printed packaging, and gift boxes.

Yes, our charity wristbands are available in sizes suitable for children and are made from safe, non-toxic materials.

You can contact our customer service team via phone, email, or live chat on our website for any questions or assistance with event wristbands.

Yes, we have a gallery of previous work and customer testimonials on our website to showcase the quality and variety of our personalised wristbands.

Yes, we offer rush production services for custom wristbands. Please contact us for availability and additional fees for expedited orders.

Our silicone wristbands are made from high-quality materials, offer extensive customisation options, and are available at competitive prices with excellent customer service.